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Privacy Policy

1. Introduction

Thank you for choosing Contractor Universe. Your privacy is important to us, and we are committed to protecting your personal information. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@contractoruniverse.com.
This privacy policy governs your use of our website contractoruniverse.com (“Site”) and our services, and outlines how we collect, use, share, and safeguard your information.

 

2. Information We Collect

We collect information that you provide directly to us, such as when you request bids from contractors, subscribe to our marketing communications, or otherwise interact with our Site. The types of information we may collect include:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Details about your project

 

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services;
  • Send you technical notices, updates, security alerts, and support messages;
  • Respond to your comments, questions, and customer service requests;
  • Communicate with you about products, services, offers, and events offered by Contractor Universe and our partners;
  • Process your requests for bids from contractors;
  • Monitor and analyze trends, usage, and activities in connection with our services; and
  • Carry out any other purpose described to you at the time the information was collected.

 

4. Sharing of Information

We may share your information as follows:

  • With contractors to enable them to send you bids for your project;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Contractor Universe or others; and
  • With your consent or at your direction.

 

5. SMS, Email, and Phone Marketing

By providing your phone number and/or email address, you consent to receive marketing communications from Contractor Universe and its partners. You may opt out of receiving promotional communications from us at any time by following the instructions in those communications or by contacting us at info@contractoruniverse.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
We will not share your phone number or email address with third parties for their marketing purposes without your explicit consent.

1- SMS Consent Communication:

The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party company for marketing purposes. You consent to receive marketing communications from Contractor Universe and its contractor partners.

2- Types of SMS Communications:

If you have consented to receive text messages from Contractor Universe, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your interest in contracting services.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Contractor Universe in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://contractoruniverse.com/contact-us/ or call us at 888-896-0864

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our Privacy Policy https://contractoruniverse.com/privacy-policy/ and Terms and Conditions https://contractoruniverse.com/terms-and-conditions/ pages.

Message frequency may vary

 

6. Data Retention

We store the information we collect for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

 

8. Your Choices

Account Information: You may update, correct, or delete information about you at any time by emailing us at info@contractoruniverse.com.
Promotional Communications: You may opt out of receiving promotional communications from Contractor Universe by following the instructions in those communications or by contacting us at info@contractoruniverse.com.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@contractoruniverse.com.